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Shipping Information - general
Do you ship internationally?
Can you declare my package as a gift or put a lower value on the customs form in order to avoid customs charges?
Replacement Guarantee
How do I put text onto a blank label or modify an image?
What about print quality?
Can I resize an image before printing?
Will your CDs work on a Mac?
What does the image gallery viewer do?
Can I use them in marketing or advertising?
I am a digital scrapbooking designer. May I use Lunagirl images in my work?
Can I use them to make auction templates to sell?
I am a graphic designer. May I use these in my work?
Can I use these images on my website or blog?
Can I sell or share the digital images?
Can I sell prints or printed greeting cards?
Can I use these images on items I sell?
Can I sell collage sheets/ decals/ stickers/ fabric squares/ charms/ transfers/ etc?
Can I sell shirts/coasters/magnets/buttons/mirrors etc?
What about making jewelry to sell?
Can I use these images in my art?
Are these images copyright-free?
But aren't these all public domain? I've heard you can't place terms on old images.


Shipping Information - general
We ship your purchase immediately upon completion of your payment, usually the same or next business day. Items paid for separately through Paypal must be shipped separately, but if you request an invoice before you pay we'll be glad to combine. All items are shipped by US Postal Service. INTERNATIONAL BUYERS: Please allow 3-4 weeks for delivery. We will ship your package immediately, but it may be delayed in the postal system or customs office in your country. WE MUST COMPLETE ALL CUSTOMS FORMS ACCURATELY, to be in compliance with the law. Buyer is responsible for any and all customs duties, taxes or other fees levied upon delivery.

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Do you ship internationally?
Currently our ecrater shop ships to the mainland United States and Canada. We gladly ship to other states/territories and most countries outside the U.S. through our website Lunagirl.com.

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Can you declare my package as a gift or put a lower value on the customs form in order to avoid customs charges?
We must complete all customs forms accurately. We must declare your package as merchandise and state the actual purchase price you paid as the value on the customs form, to be in compliance with U.S. law. We apologize for any inconvenience this may cause, but disregarding this law puts us at risk. International buyers are responsible for any taxes, fees, customs duties or other charges which may be assessed upon delivery in your country. Please consider this when making your purchase.

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Replacement Guarantee
Every CD is placed in a hard plastic, slim jewel case and securely packaged for shipping. We will immediately replace any CD that is damaged or defective upon arrival, within 30 days of purchase. Due to the digital nature of our products we cannot accept returns or exchanges for other reasons.

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How do I put text onto a blank label or modify an image?
In order to modify an image, such as putting your own text onto a blank label, you need to copy and paste the image into your own image-editing software. Adobe Photoshop is a popular choice, but there are many others, such as Adobe Elements (a simpler version of Photoshop), CorelDraw, Paint Shop, PhotoImpression. Many computers these days come with simple photo-editing software that is easy to use and will work just fine for basic editing of the images. To copy an image into other software, simply right-click on the image and choose Copy to Clipboard. You can then go directly to where you want it and use the Paste command to paste the image into your software program and work on it from there.

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What about print quality?
We have had overwhelmingly positive feedback from customers who print and use our images in their altered art, collage art, ACEO and ATC, decoupage, scrapbooking, and other crafts, and to create cards, labels, tags, quilts, fabric transfers, and many other items with beautiful results. Most images are intended for printing at less than 8x10, ideally about 4x6/5x7 or smaller, although some images will do well larger than this. If you are concerned about print quality, please contact us for a comp sample before you purchase. Because of the digital nature of our products we cannot accept returns or exchanges, so we encourage you to email us before purchasing if you have any questions or concerns. We will gladly answer all your questions to help you make an informed decision!

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Can I resize an image before printing?
In the Print Images window, you can resize an image before printing. Several size choices will be shown, but if you want a size smaller than those shown, simply type in the desired size, down to three-tenths of an inch (very tiny!). You can go very small with good print quality. You can also enlarge images. When enlarging, however, the print quality will depend on the original size and resolution of the image, and some images are more suitable for enlarging than others. Again, feel free to experiment with a sample image or email us with questions.

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Will your CDs work on a Mac?
We can send you a Mac-compatible version of any of our image CDs. The image gallery viewer on our CDs is PC software. However, just tell us you when you order that you are a Macintosh user, and we will gladly send you the alternate, Mac-friendly version (all the same images, same excellent organization, without the viewing software). Some Mac users have a PC-emulation program on their system that allows them to open and use PC software, and in this way are able to use the image gallery viewer, but we must rely on you to determine whether your system has this capability. We have sent thousands of CDs to Mac users, and we are confident that you will be able to use and enjoy our our products!

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What does the image gallery viewer do?
The image gallery viewer displays the images and allows you to easily browse through images and thumbnails, zoom, copy, view a slide show, resize, and print. The CD will open automatically and you will see a gallery of "albums" of images from which to choose. Within each album, you can view large images, browse scrolling thumbnails, and use commands on the top bar or right-click menu. Just right-click on an image to zoom, copy, or print! Our buyers comment on the ease of use. You can also view an album as a slideshow with pause, rewind, and fast forward commands and fancy dissolves between images. You may even be able to view them on your DVD player, if it will display jpegs (consult your DVD player owner's manual). Make any image your computer screen wallpaper with a couple of clicks! This presentation enhances the beauty of every image and makes it much easier to find the image you want. We think the image gallery viewer, plus the many, many hours we have spent carefully organizing and preparing each collection, set our CDs apart from all others we have seen. The response from our customers has been very positive! However, if you prefer your CD without the viewer, just let us know and we will send it at no extra charge. A version without the viewer is available for every CD upon request. (Our collage sheets and panoramic photographs always come without the viewing gallery.)

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Can I use them in marketing or advertising?
Use in advertising, marketing or commercial graphic design requires a commercial use license. If you are interested in commercial use or professional use licensure, please email us for commercial royalty-free licensing. For use in media production (film, television, etc.) please email us about rights-managed licensing.

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I am a digital scrapbooking designer. May I use Lunagirl images in my work?
Use in commercial digital scrapbooking design requires additional licensure. We offer two levels of licensure, depending on whether you credit Lunagirl. Please inquire and we'll be glad to work something out!

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Can I use them to make auction templates to sell?
If you wish to use Lunagirl images to create auction templates to sell or share with others, please contact us to arrange permission. Your templates would need to include a third-party credit and link to our website. Thanks for your interest!

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I am a graphic designer. May I use these in my work?
Use in commercial graphic design or website design for third parties requires a professional use license. The CDs sold directly from this website are not licensed for such use. If you are interested in commercial use or professional use licensure, please email us. We can create a special listing for you upon request.

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Can I use these images on my website or blog?
You are welcome to use up to ten images in small size to decorate your personal website, blog, MySpace page, etc., if you give credit and a link back to our Lunagirl website for each image you use. Please contact us for the correct link address. We do ask that you use them in small size and low resolution, and take reasonable steps to prevent theft of the images from your page. Please Note: When you use a Lunagirl image on your blog, it MUST link back to Lunagirl.com and may NOT open up to full-size for others to download. Lunagirl images may not be uploaded or shared on Flickr or similar sites.

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Can I sell or share the digital images?
No. All Lunagirl digital images are protected by a binding terms of use license agreement, and many are copyrighted by us. Your purchase grants you permission to use the images in accordance with the terms of our license agreement, but ownership of the digital files remains with us. We encourage our customers to enjoy these images, but resale or redistribution of the digital images in any digital form (on CD, DVD, downloads, e-cards, e-prints, image sharing services, etc.) is strictly forbidden and illegal without express written permission from SummertownSun Publishing.

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Can I sell prints or printed greeting cards?
You can create any of these for your personal non-commercial use, but any commercial printing or mass production requires purchase of a commercial license. Commercial printing includes prints or similar items for sale (you can make them for personal use just not for sale!) It also includes greeting cards that are printed in bulk rather than handcrafted and unique. Our royalty-free commercial licensing fees are the lowest we know of! If you are interested in commercial use licensure, please email us for more information and we will be glad to work with you.

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Can I use these images on items I sell?
If you are creating unique art such as ATCs, ACEOs, other collage or mixed media, etc. -- YES (see above). If you are creating handcrafted items, unique handmade cards, handcrafted jewelry, etc., to sell yourself, you may use up to 10 images without further permission. You may also use up to 10 images to create labels or tags for your items for sale using your own home printer. (This is for CDs, collage sheets slightly different). If you want to use more than 10, or do any commercial printing, please contact us for permission. We're often glad to give permission if you simply credit Lunagirl, but sometimes an additional license may be required. And personal non-commercial uses of the printed images are fine! If you are creating prints for sale or any design elements for sale, or wish to use images in professional graphic design or advertising, you'll need to license individual images from us rather than buying the CDs, which are not licensed for such uses. Please read our License/Terms of Use for full details

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Can I sell collage sheets/ decals/ stickers/ fabric squares/ charms/ transfers/ etc?
No, but you can make them for your personal use. "Design elements for sale" includes anything you sell or distribute for others to use in their art/crafts, such as collage sheets, stickers, decals, charms, transfers, fabric squares. Sale or commercial distribution of these items is not allowed, although doing any of this for your own personal use is encouraged!

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Can I sell shirts/coasters/magnets/buttons/mirrors etc?
You can create any of these for your personal non-commercial use, but selling them is considered commercial printing and requires permission. Selling buttons, mirrors, etc. that you create yourself in small numbers is usually OK if you ask permission. Selling prints or shirts requires an additional license. Our royalty-free commercial licensing fees are the lowest we know of! If you are interested in commercial use licensure, please email us for more information and we will be glad to work with you.

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What about making jewelry to sell?
For creation of handcrafted jewelry to sell yourself, you may use up to 10 images without further permission. (This is for CDs, collage sheets slightly different). If you want to use more than 10, please just contact us for permission. It's usually OK is you credit/link to Lunagirl.com. Or you can inquire about commercial royalty-free licensing. Loose charms are considered "design elements," and require permission. Making jewelry or charms for personal use is fine! We're proud to have help fuel the popularity of altered art charms on ebay and elsewhere!

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Can I use these images in my art?
Yes! You may incorporate Lunagirl images into unique collage art, ATCs, ACEOs, Art Squared, fabric art, or mixed media art projects, which may be sold if you wish. The only requirement is that you credit Lunagirl.com if your work is displayed online or published! You may print unlimited copies of images or collage sheets for your own personal non-commercial use or educational use, and alter them for your own non-commercial use as well. Please note that this permission is for you, the purchaser, only, and we ask that our images not be forwarded to others!

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Are these images copyright-free?
No, but Lunagirl images are "royalty-free" for personal use and for some resale of unique art and handmade crafts. This means you can use the images in your personal art and crafts projects without payment of additional fees or royalties (within the guidelines in the terms of use). Some Lunagirl images are copyrighted by us and all are licensed subject to our License/Terms of Use. All of our CDs and collage sheets are copyrighted, and some are registered with the U.S. Copyright Office. Purchase of a Lunagirl CD or collage sheet is the purchase of the right to use the digital files in accordance with the terms of the license agreement, and does not transfer ownership of the files themselves or any intellectual property rights. Most commercial and professional uses require additional licensure of individual images.

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But aren't these all public domain? I've heard you can't place terms on old images.
Most of our images started out in the public domain (that means that the copyright on the originals had expired or that they were never copyrighted, NOT that they were stolen off the internet!). However, creative alterations of a public domain image can create copyright protection for the altered version, or at the very least for the alterations themselves. This is the case with many Lunagirl images. To use an oft-cited example, if you take a photo of the Statue of Liberty, you don't own the Statue of Liberty but you do own your photo. Similarly, although the original piece of ephemera may still be public domain, if we creatively alter a digital photo of that piece of ephemera we own the altered version. And even unaltered digital scans or photos may sometimes be afforded copyright protection, especially if they are taken from a published work (such as a book or CD). There is also the issue of licensure. All Lunagirl images are offered under license, as is common practice in the stock image industry. The legal system generally upholds licensure, even for public domain images, in recognition of the time, money, and production work expended in acquiring, compiling, and restoring the images. We are pleased to offer images for pennies apiece for personal use (and the lowest commercial licensing fees we know of).

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Last Updated: 24 Feb 2009 07:15:39 PST home  |  about  |  terms  |  contact
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